How do I use Support portal?

Posted almost 8 years ago by Smarten - Solution Team

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Smarten - Solution Team
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How can I use Support portal?

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Smarten - Solution Team

Smarten - Solution Team posted over 4 years ago Admin Best Answer

You can easily seek help from ElegnatJ BI's support portal. Let's say you are working on cross tab and it shows you E2082 Error. It's pretty easy to find the root cause and remedy for that issue.

Go to ElegantJ BI Support, browse through the categories or search the keywords in the search bar.

1. Using the search bar
Simply search by entering the keywords


2. Knowledgebase

Go through the knowledgebase and the articles under it.


 

3. Forum Discussions

Start a new topic on discussion forum and one of our agents or clients will provide you with solutions






4. Online Help

You can even browse through the online help for Smarten




 

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Smarten - Solution Team

Smarten - Solution Team posted over 4 years ago Admin Answer

You can easily seek help from ElegnatJ BI's support portal. Let's say you are working on cross tab and it shows you E2082 Error. It's pretty easy to find the root cause and remedy for that issue.

Go to ElegantJ BI Support, browse through the categories or search the keywords in the search bar.

1. Using the search bar
Simply search by entering the keywords


2. Knowledgebase

Go through the knowledgebase and the articles under it.


 

3. Forum Discussions

Start a new topic on discussion forum and one of our agents or clients will provide you with solutions






4. Online Help

You can even browse through the online help for Smarten




 

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