Not able to see future or past years in timeseries section of dashboard or timeseries filter

Posted over 3 years ago by Smarten - Solution Team

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Smarten - Solution Team
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Not able to see future or past years in timeseries section of dashboard or timeseries filter. 

For e.g As per below image 2021 year is not displaying in drop down in from or to year selection.



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Smarten - Solution Team

Smarten - Solution Team posted over 3 years ago Admin Best Answer

This is because we have not set timeseries range for that particular year in the administrator.


Solution : For that we need to follow the steps as below.


  • For this we need to login into smarten as Administrator and go to Administration->Configuration->General Configuration


  • There is an option of Timeseries Selection, Input From and To Years

  


  • After Changes click on Save at the end of the page.

 


  • Once you do these changes then the year will display in your timeseries filter or timeseries section of dashboard.

 



Note: This article is based on Smarten version 5.0. This may or may not be relevant to the Smarten version you may be using.


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Smarten - Solution Team

Smarten - Solution Team posted over 3 years ago Admin Answer

This is because we have not set timeseries range for that particular year in the administrator.


Solution : For that we need to follow the steps as below.


  • For this we need to login into smarten as Administrator and go to Administration->Configuration->General Configuration


  • There is an option of Timeseries Selection, Input From and To Years

  


  • After Changes click on Save at the end of the page.

 


  • Once you do these changes then the year will display in your timeseries filter or timeseries section of dashboard.

 



Note: This article is based on Smarten version 5.0. This may or may not be relevant to the Smarten version you may be using.


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