Unable to change the password

Posted over 3 years ago by Smarten - Solution Team

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Smarten - Solution Team
Smarten - Solution Team Admin

I am Unable to change the password from Edit profile section. The options are disabled.

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Smarten - Solution Team

Smarten - Solution Team posted over 3 years ago Admin Best Answer

                 

To get the Edit profile – Change password section enabled, one has to contact the Smarten administrator. Your administrator has option to enable or disable this feature for you. 


Procedures for Smarten Admin:

  1.     Go to Administration Navigation Panel –> General     Configuration.          
        
  2.     Enable  'Allow users to edit profile' option and Save     the settings. (As below)




The  Change password option will be enabled now and BI users will now be able to edit the profile as below.


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Smarten - Solution Team

Smarten - Solution Team posted over 3 years ago Admin Answer

                 

To get the Edit profile – Change password section enabled, one has to contact the Smarten administrator. Your administrator has option to enable or disable this feature for you. 


Procedures for Smarten Admin:

  1.     Go to Administration Navigation Panel –> General     Configuration.          
        
  2.     Enable  'Allow users to edit profile' option and Save     the settings. (As below)




The  Change password option will be enabled now and BI users will now be able to edit the profile as below.


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