In case you notice that your license key is about to expire or expired and would like to raise a request to renew the license key, you need to perform following actions:
- Go to Administration> Configuration
- Open the License Key Information from Smarten Administrator Panel
- Get the MacID of the server where Smarten is installed with various other details and fill-up the table as shown below :
Company Name | XYZ Company Ltd |
Contact Person | Mr. User |
Email Address | user@xyz.com |
MAC ID | 44:1E:A1:58:F4:36 |
Smarten Version | 5.0 |
No. of Power Users | 2 |
No. of BI Users | 2 |
No. of Publish Users | 0 |
No. of Admin License | 1 |
- Send it on support@smarten.com with subject line ‘<CompanyName> : License Key Renewal Request’
Refer article License Key > Adding new license key for adding newly received license key